New Covid-19 procedures: a rundown by Dr. Boardman

Our office was closed for ten weeks due to Covid-19, but we’ve been back in business since June 1, 2020, and my staff and I are excited to return to some semblance of normal. We have of course implemented some new procedures, but at least two things haven’t changed around here: our commitment to everyone’s health and safety, and the color of my hair.

Cleanliness and infection control have always been a top priority in dentistry. At our office, that includes following all infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies closely in order to stay up-to-date on any newly issued rulings and guidelines, and to ensure that our infection control procedures adhere to each agency’s recommendations. 

Some of changes we’ve put in place to help combat transmission of the novel coronavirus will be obvious, and include the following:

  • Our office will contact you before your appointment to ask a series of screening questions intended to gauge your current health and possible exposure to Covid-19. You’ll be asked those same questions again when you enter the office.
  • You will be asked to wear a properly-fitted face mask whenever possible while in the office. If you don’t have one, let us know before entering and we’ll provide you with one.
  • You’ll be asked to use provided hand sanitizer upon entering the office. We recommend using it upon leaving as well.
  • We will no longer have magazines in the reception area, since they cannot be cleaned adequately and therefore pose a transmission risk. Feel free to bring your own reading material and take it with you when you leave.
  • Appointments will be managed to allow for social distancing and for additional room sterilization time between patients. Because this requires us to see fewer patients in the course of a day, we ask for your patience when it comes to scheduling.
  • We will do our best to reduce waiting times and the number of patients in the reception area at any given time. To that end, it is more important than ever that you arrive for your appointment on time to keep the schedule flowing smoothly, and come alone if possible.

I know it’s a lot, but it’s all necessary while we get this epidemic under control. For more information on the steps we’re taking to keep our patients and staff safe during this time, take a look at our complete Health and Safety Plan for Dental Care. We’re happy to address any other questions or concerns you have about all of this.

The New York Times has excellent coverage of the pandemic, offered for free during this time. Access articles and subscribe to their daily email here.

We appreciate how difficult this has been for everybody, and we thank you for your compliance with our modified practice routines. We value your trust and loyalty, and have missed seeing our patients, our neighbors, our friends and distant family members. Thank you for laying off the popcorn kernels and Jujubes while we were away.

Stay safe, and stay well!


Rebecca Boardman, D.D.S.