This section details new procedures being implemented at our office as of June 1, 2020 in keeping with state and government regulations for protection against the novel coronavirus. The Introduction answers most commonly asked questions and provides links for more detailed information.
With very few exceptions, our doors have been closed to patients since March 17 due to Covid-19, so my staff and I are very much looking forward to seeing you again and returning to some modified version of normal, whatever that might be. We are of course implementing some important new procedures, but at least two things haven’t changed: our commitment to everyone’s health and safety, and the color of my hair.
Cleanliness and infection control have always been a top priority in dentistry generally. At our office, that includes following all infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies closely in order to stay up-to-date on any newly issued rulings and guidelines, and to ensure that our infection control procedures adhere to each agency’s recommendations.
Some of changes we’ve put in place to help combat transmission of the novel coronavirus will be obvious at your next visit to our office. They include the following:
- Our office will contact you before your appointment to ask a series of screening questions intended to gauge your current health and possible exposure to Covid-19. You’ll be asked those same questions again when you enter the office.
- You will be asked to wear a properly-fitted face mask whenever possible while in the office. If you don’t have one, let us know before entering and we’ll provide you with one.
- You’ll be asked to use provided hand sanitizer upon entering the office. We recommend using it upon leaving as well.
- We will no longer have magazines in the reception area, since they cannot be cleaned adequately and therefore pose a transmission risk. Feel free to bring your own reading material and take it with you when you leave.
- Appointments will be managed to allow for social distancing and for extra room sterilization time between patients. Because this will require us to see fewer patients during the day, we ask for your patience when it comes to scheduling.
- We will do our best to reduce waiting times and the number of patients in the reception area at any given time. To that end, it is more important than ever that you arrive for your appointment on time to keep the schedule flowing smoothly, and come alone if possible.
I know it’s a lot, but it’s all necessary while we get this epidemic under control. We’re happy to address any questions or concerns you have about the steps being taken to keep our patients and staff safe during this time.
We appreciate how difficult this has been for everybody and thank you for your support of our modified practice routine. We value your trust and loyalty, and have missed seeing our patients and neighbors, our friends and distant family members. Thanks for laying off the popcorn kernels and Jujubes while we were away.
Rebecca Boardman, D.D.S.